qroPlus
Refund Policy

COMMUNICATION POLICY

The User hereby accepts that: Qroplus may send transactional or non-transactional business communication in the form of SMS Email or Push notifications as part of its efforts to fulfill the User’s request or service your account. A User may continue to receive transactional and critical communication from Qroplus Solution even after opting out of marketing communications. Qroplus Solution will make the best efforts to provide notifications and it shall be deemed that the User shall have received the information sent from the Company during the course of, or in relation to, using the Qroplus Solution Platform or availing any Services. Qroplus Solution shall not be under any obligation to confirm the authenticity of the person(s) receiving the alert. The User cannot hold the Company liable for the non-availability of any notification service in any manner whatsoever.

TERMINATION

Qroplus Solution reserves the right to suspend or terminate the User’s access to Qroplus Solution Platform and Services without prior notice and without any liability to the User or any third party, in the event,

01. The User is in breach of these Terms of Use or any Qroplus Solution Policies;

02. The User is engaged or is suspected to engage in any restricted, illegal, fraudulent, or abusive activity;

03. The User provides any information which is incomplete, inaccurate, or false or Qroplus Solution has reason to believe that such information is incomplete, inaccurate, or false.

Any suspension/termination of the User’s access to Qroplus Solution Platform and Services shall be without prejudice to Qroplus Solution right to exercise any other remedy available to it under the applicable law.

Retention of Information

Your Personal Information and Sensitive personal data or information may be retained and used until:-

(i) the relevant purposes for the use of your information described in this Policy are no longer applicable;

(ii) we are no longer required by applicable law, regulations, contractual obligations or legitimate business purposes to retain your information;

(iii) the retention of your information is not required for the establishment, exercise or defense of any legal claim.